Contact Toro Customer Service
How to Reach a Person at Toro
Verified Contact Information
Toll-Free Number:
-
1-888-384-9939Mowers, Snow Blowers, Tractors & Electric Handheld Products
Customer Service:
-
1-888-552-5153Landscape Contractor Products
-
1-800-544-5364Mowers, Snow Blowers, Tractors & Electric Handheld Products
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1-800-888-9926Rental Customers
Customer Service:
toro.customercare@toro.com
Legal:
legal@toro.com
Sales/ Reservations:
toro.rental@toro.com
Toro Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Toro Phone Number
1 (888) 384-9939
Average Hold Time
00:01:39
Average Calls duration
3 minutes
Most Popular Toro Email Address
toro.customercare@toro.com
Toro Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Toro Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Toro Phone Number | 1 (888) 384-9939 |
| Average Hold Time | 00:01:39 |
| Average Calls duration | 3 minutes |
| Most Popular Toro Email Address | toro.customercare@toro.com |
| Toro Live Agent Availability | 8% of callers successfully reach a real person |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Toro Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 93% phone, 7% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Toro | First and last name, phone number or address or zip code |
Contact Information
Toro Website:
Toro Help Center:
Corporate Office Address:
The Toro Company
8111 Lyndale Avenue
Minnesota
55420
United States
Other Info (opening hours):
Live Chat Assistance
Monday - Friday: 8:00 am-4:30 pm CT
ToroBot Assistance
Anytime – All the Time
Summary of Toro Customer Service Calls
1.4K
TOTAL
CALLS
CALLS
02:34
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Toro?
Product/ Service Question:
- “Problem with my mower”
- “Re..warranty”
- “Warranty info”
Request for Information Question:
- “Information on a snowblower”
- “Lawn mowerCheck on lawn mower, I purchased.”
- “I for about a part”
Payments and Charges Question:
- “Rear discharge chute”
- “Payment”
- “Fraud”
Shipping and Delivery Question:
- “Missing parts”
- “Have not received my part”
- “Didn't receive product”
Return/ Replace Question:
- “Need to return lawn mower”
- “Return”
- “Shoot replacement”
Staff Question:
- “Customer Service Failure”
- “Service,Wareanty”
- “Need to find Toro service in *** WV”
Account Question:
- “I just bought a new push mower not maybe 3 months ago in the motor seems like it has already locked up”
- “Lawnmower wheels are locked”
- “Problems with my weed whacker”
Refund Question:
- “Refund”
- “Refund my deposit”
Activation/ Cancellation Question:
- “A cancelation”
- “Reactivation of acct”
- “Cancel 1 order since 2 were ordered by error”
Cards Question:
- “Dose the credit card hasn't been the same name as to renter”
- “Credit card payment”
- “Card was charge again”
Employment Question:
- “Job”
- “W2”
Website/ Application Question:
- “Unable to register my new lawnmower issue with websiteX”
- “Because the website says it doesn't work I'm trying to get a guided damn car”
Other Question:
- “Lawnmower will start and dies out immediately”
- “Warrenty”
- “Snow blower”
Compare Toro Customer Service To
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Toro