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Resolved: My lawnmower won't work

Toro - My lawnmower won't work
Toro - My lawnmower won't work
Update by user Jun 30, 2022

Company fixed the issue and I have been provided with full refund.

Update by user Jun 30, 2022

Bad experience with the company

Original review posted by user Jun 30, 2022
It's About my lawn mower is not working fine, I called you guys I was told to take it to repair workshop, which I did, and I just bought this machine it's not Upton a month, I was told that something happened from the engine which I have...
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Resolved
ID
#3720289 Review #3720289 is a subjective opinion of poster.
Location
Montreal, Quebec
Cons
  • Poor customer service
Loss
$98
Preferred solution
Full refund

Having trouble with the new lawnmower, I

Toro - Having trouble with the new lawnmower, I
The grass shots out between the bag and the machine. Toro was supposed to send me a kit to fix the problem I have not received it.

User's recommendation: Think about buying a Toro.

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ID
#4158835 Review #4158835 is a subjective opinion of poster.
Location
Sacramento, California

Warranty on electric snow thrower

No complaint, just wanted info on warranty on snow thrower and battery on a new one. Looking to purchase one locally.
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ID
#4141071 Review #4141071 is a subjective opinion of poster.
Location
Battle Lake, Minnesota

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Verified Reviewer

Service issue

I've had an issue with my toro lawn mower this is the 4th time to repair same issue in a matter of 3 months. Every time I drop it off it's about a 2 or 2 1/2 week wait to get it back run it for under an hour and again seized flywheel. Machine was bought last year in June so a little over a year. I feel at this point either a new motor or replace the machine. Call customer service they don't know what to say but to bring it to another service place. Serious!! I fell for the guarantee to start. No more toro..

User's recommendation: Buy a different brand like honda.

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ID
#4129109 Review #4129109 is a subjective opinion of poster.
Preferred solution
My lawnmower fixed runnin

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Verified Reviewer

New Toro Lawnmower stopped running and I was charged for repairs while under warranty

New Toro Lawnmower stopped running and I was charged for repairs while under warranty
Hi, I had only used my Lawnmower a few times and it stopped running properly. I took it to a registered Toro shop and was billed out for repair work while my lawnmower is under warranty. Please see the attached invoice for repairs I have paid in. Thanks so much. I am writing to see if I can seek restitution for the invoice. LIKE 111.00 dollars for repair work. By the way, my lawnmower was guaranteed to start.

User's recommendation: Make sure you get a different Lawnmower.......

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ID
#4119464 Review #4119464 is a subjective opinion of poster.
Location
University City, Missouri
Pros
  • Good product
Cons
  • Quality not built like it used to be
Loss
$111
Preferred solution
Full refund

Bad engine even worse customer service

I purchased a 60zero turn mower with a toro engine it lasted 1 year and the mower spit oil everywhere we bought it to a toro repair man he said engine was bad toro said we did not change oil but we have proof it was done then they changed their story now it was grass that destroyed the engine got a second opinion from a mechanic he said they are full of *** I am out 9500 dollars will update after lawsuits

User's recommendation: DO NOT BUY A TORO ANYTHING.

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ID
#4089209 Review #4089209 is a subjective opinion of poster.
Location
Huntsville, Texas

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New Reviewer

Toro Total care Warranty is a SCAM

Toro Total care Warranty is a SCAM
Original review updated by user Sep 30, 2022
Your Protection Plan is totally worthless. I was promised by "Bob" to cover $75 transportation fees as my mower needed a flat tyre repaired and it's annual maintenance. "TJ" told me the machine is still under warranty so whatever was not paid by the manufacturer Toro...
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ID
#4035147 Review #4035147 is a subjective opinion of poster.
Pros
  • Great machine
Cons
  • Bob in the toro total care program
Preferred solution
The maintenance covered as per the Toro Total Care programme

Lawn mower problem

Toro - Lawn mower problem
I bought a new 22in. Personal pace mulching mower because I had one before this one and loved it. It mulched leaves and grass and left no sign they were ever there. This new toro is horrible. All the leaves and clippings while mulching are discharged out by the front right wheel. The leaves and grass gets thrown all over the mower and you. Also a lot of them get sucked into the fly wheel. Now if theres leaves I cut with my rider. What did you do toro? Now I'm stuck with it. Not happy.

User's recommendation: Don't buy if you care about what your lawn looks like.

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ID
#3997347 Review #3997347 is a subjective opinion of poster.
Location
Cleveland, Ohio

I have questions

I want to know why I can't rent from you Guys and I call and I can't even speak to Anyone its just all back .

User's recommendation: Communication is always best.

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ID
#3995237 Review #3995237 is a subjective opinion of poster.
Location
Chicago, Illinois

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New Reviewer

I bought the mower which was a good price but it doesnt bag clippings like it should it throws some of them from the frontthem out from the front

the mower has a bag for clippings but throws some out to the front of mower i bought a bagger to catch the clippings not rag them or sweep the side walk which is extra workt

User's recommendation: i dont know but on the box it came in said recycler i guess that should have been a red flag to me ive only used it twice i bought it in april 2022 but first used it in sepflag.

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ID
#3992444 Review #3992444 is a subjective opinion of poster.
Preferred solution
another blade if this is the reson the clippings are coming out from the front (some)

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Verified Reviewer
New Reviewer

I purchace lawn mower

The motor is not working any more and this is the third time I have to deal with a motor issue the first and second time was the seals
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ID
#3935593 Review #3935593 is a subjective opinion of poster.
Location
Riverside, California
Preferred solution
Replacement

Toro mower