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The equipment I own has been bought by Toro. It is a Praxis stump grinder. I reached out to Toro to buy refurbished blades from their Pro Sharp program, and had to pay a significant core deposit. This charge was to be promptly refunded when the cores were returned. I...
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Company wrote 0 private or public responses to the review from Dec 10.
Anonymous
Anonymous

You didn't mention what steps you've taken to enforce their obligation. Have you sent anything in writing and served it via Certified Mail Return Receipt Requested ? I hope yo...

2.1
I liked
  • Offered service parts at the time of order
I didn't like
  • Not my problem attitude
  • Recordkeeping for discontinued servicesns
  • Continued delay in refunding my deposit
#1419668
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I have a 1960 Power Handle with the mower attachment, an excellent mower. The Serial Number is 10590 and the Model Number is 40110. I have visited several dealers and made many phone calls to try to find wheels for this machine. The dealers tried hard to get the...
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Company wrote 0 public responses to the review from Sep 24.
#1364477
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I have been trying to locate a carburetor replacement (no. 14053 49) for my Toro mower model no. 20370. I have been told by Toro service providers that the Kohler engine has been discontinued and they are unable to determine a replacement carburetor for the mower. A...
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Company wrote 0 private or public responses to the review from Aug 13.
Anonymous
Anonymous

Try Ebay.

#1328290
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I purchased a 30inch Timemaster on 4/7/15 and have had nothing but trouble with it ever since. It's been in the repair shop 3 times to repair the cheap made pulley that times the blades. The warranty on the mower took care of the repairs and parts which was good but...
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Company wrote 0 private or public responses to the review from Jul 04.
Anonymous
Dave A

This is an unbelievable review. I have the exact same experience with the Toro and I also have a 23 year old craftsman that never had a problem. The pulley on mine went after ...

1.3
#1295377
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I've never purchased a product from a company who refuses to take any responsibility after the sale. Ongoing engine issues with a mower less than a year old, and the Toro customer service response was it's the dealer's problem not ours. No follow up phone call or...
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Company wrote 0 private or public responses to the review from Jun 29.
#1291701
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Don't buy a Toro junk !!!!!!

What kind of piece of crap are you people making it's junk I'll never buy a Toro again I hope people ask me about my Toro cuz I'll tell him it's a piece of shi_
Company wrote 0 private or public responses to the review from Jun 06.
1.5
Details
Reliability
Website
#1273585
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Toro - Worst product ever!

I bought a toro recycler easy start (we call it no start) brand new. Since the first day we had it, it never works. After three years of trouble, and repairs i picked up used mower for 25.00 . It starts every time no problem. Ill never buy a Toro product again!
Company wrote 0 public responses to the review from Jun 03.
#1270833
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Toro - Did not receive parts

I ordered parts payed for them and never recieved the parts !!! Has been over a month !!
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 22.
#1261836
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Toro - 20” e-Cycler/wires disconnected at connection

Wires pulled out of white connection to mower
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 12.
#1254285
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Toro will tell you that HD is an authorized seller but what they don't tell you is that HD can take as long as they want to determine if a mower that is defective is under warranty or not. My 22" Personal pace mower was used less than a handful of times and then I...
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Company wrote 0 public responses to the review from Apr 26.
1.0
I didn't like
  • Not my problem attitude
  • Customer service
#1241880
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