Product: Toro Lawn Mower Clear all filters (16 of 16 reviews match)
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Toro in Spencer, Iowa - Lawn Mower will not run!

1.0
Details
I purchased a 22" Recycler with SmartStow from Galens Pro Mow 3 years ago. I have had nothing but issues with it from the beginning. Every year for the past 4 mowing seasons I have had to take it in because the mower does not run properly; it acts like it is not getting gas. And, every year they say they fixed it. I picked it up again on August 16th after they said it was fixed and was going to mow my lawn today. Same issues! I had owned another Toro walk behind self propelled for 18 years before this with no issues. I am not happy with the mower or the customer service from the dealer. The model number of the mower is 20340 and serial number is 316000001 and up. I would appreciate a reply from you. Thank you for your time.
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Review
#1637546 Review #1637546 is a subjective opinion of poster.
Product
Toro Lawn Mower
Reason of review
Mower does not work properly
Preferred solution
I just want my mower to work. If it cannot be fixed properly, than I want a replacement.

Toro - Model # 20353

2.3
Details
22 inch Lawn Mower: purchased 04/23/2019 @ Home Depot Use this mower twice a week and started to notice last month that it seemed to not pull back as easy as it did when purchased? thought it was me so continued on and checked how it pulled back and took out my earplugs!! WOW sounded like a corn cutter in the field and has quit backing up at all? Left message with Toro on 08/19/2019
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Review
#1628729 Review #1628729 is a subjective opinion of poster.
Product
Toro Lawn Mower
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
2.0
Details
I purchased a self propel $270.00 mower from home depo in april 2019. For a total of 8 times so far the fuel cap has vibrated off the tank when in use, spilling expensive fuel all over the mower. It is no small wonder that the mower has not exploded with fire from this...
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1 comment
Machele
#1691871

Oh, great! Something else for me to be aware of the next time I need a small lawn mower.

As it is, I cannot find one at a reasonable price that cuts grass as they should or runs well-enough to do so.

With all the "safety" features on them now your best bet is finding them at garage sales, etc. and fixing them up yourself----gotta find the older ones without the newer environmental nonsense and safety features, tho.

Review
#1543174 Review #1543174 is a subjective opinion of poster.
Product
Toro Lawn Mower
Reason of review
Bad quality
Loss
$270
Preferred solution
I am taking it back for another mower........
1.3
Details

Update by user Aug 03, 2018

The person at customer service told me to get him a list of the parts and they Toro would cover that but not the labor to get my mower fixed. I proceeded to send in all the information to Toro and then the supervisor at Toro calls me and says they woun't pay for my...

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2 comments
Anonymous
#1724763

Same issue with the compression and head gasket, 30 days out of warranty. Never buy a TORO

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Review
#1295377 Review #1295377 is a subjective opinion of poster.
Product
Toro Lawn Mower
Reason of review
Bad quality
Loss
$956
Preferred solution
Replace it with one that I can actually use.

Toro - Worst product ever!

I bought a toro recycler easy start (we call it no start) brand new. Since the first day we had it, it never works. After three years of trouble, and repairs i picked up used mower for 25.00 . It starts every time no problem. Ill never buy a Toro product again!
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Review
#1270833 Review #1270833 is a subjective opinion of poster.
Product
Toro Lawn Mower
Reason of review
Bad quality

Toro - 20” e-Cycler/wires disconnected at connection

Wires pulled out of white connection to mower
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Review
#1254285 Review #1254285 is a subjective opinion of poster.
Product
Toro Lawn Mower
Reason of review
Bad quality
Purchased Toro AWD Lawnmower 10/2017. Salesman convinced me to purchase protection plan which I did. I cut my grass every couple of weeks. After third use mower became difficult to start ( I should have taken mower immediately back to home depot). I waited because it...
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1 comment
Anonymous
#1549544

Report to FTC

Review
#1187875 Review #1187875 is a subjective opinion of poster.
Product
Toro Lawn Mower
Reason of review
Warranty issue
1.0
Details
Bought a toro mower that went into the shop after every tank of gas for two years. Toro didn't honor warranty. They guarenty it will start on the first pull. When it doesn't, it must be bad gas. At least now I am into extended warranty. Sure 50 mile round trip to a...
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1 comment
Anonymous
#1174987

Odds are you DO buy the cheapest gas available. Spend a little extra, find Ethanol-Free gasoline, that will solve most of your problems.

Review
#865674 Review #865674 is a subjective opinion of poster.
Product
Toro Lawn Mower
Reason of review
Warranty issue
Loss
$300
My toro timemaster which I paid $1000.00 is not designed to effectively pick up the grass clippings from my thick pristine lawn that looks better than sod. I find that I can not make more than 4 - 5 short 15 foot passes, when I can hear the engine starting to bog down.
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Review
#842954 Review #842954 is a subjective opinion of poster.
Product
Toro Lawn Mower
Reason of review
Bad quality
Loss
$1050
Preferred solution
Full refund

Contact Toro Customer Service

Website:
www.toro.com
Mailing Address:
8111 Lyndale Avenue South
Bloomington, Minnesota 55420-1196
United States
Phone:
(952) 888-8801
All Toro Contacts

Toro Reviews

  1. 13 reviews
  2. 7 reviews
  3. 3 reviews
  4. 1 review
  5. 0 reviews
Toro reviews
1.0
Details
The 2nd year(2014), Toro did not start.I took it to Toro authorized repairman. engine was bad. They would not cover warranty because I did not change out gas within one month. In NC the summer is dry and grass does not grow. So I got it fixed, only used 93super ...
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Review
#701305 Review #701305 is a subjective opinion of poster.
Product
Toro Lawn Mower
Cons
  • Whole experience was time consuming and a money loss
Reason of review
Warranty issue
Loss
$350
Preferred solution
Government investigation
Tags
  • Toro THIEVES and LIARS